Get it fast with The Vaping Hamster

We know that once you have placed your order, you will be looking to receive your goods as soon as possible. So, we promise that if complete your order before 2 pm Monday to Friday (Excluding bank holidays), we will despatch your order the same day. Orders placed after this time will be despatched the following working day. We are not able to ship orders at the weekend or on public holidays.

Want free delivery?

You can benefit from free UK delivery when you spend at least £25. If you qualify for free delivery, your package will be sent via Royal Mail Tracked 48 postage. This is a 2-5 working day service. If your order is urgent, you can still from other delivery services that we offer.

Other delivery options

All orders are despatched via Tracked Royal Mail services. If your package is not received in person, Royal Mail may use GPS data and photographic evidence as proof of delivery. Your despatch confirmation email will feature the tracking number you need together with a link to the Royal Mail Tracking system. You are also able to view the details of your order, including the tracking number, by logging into your account.

Royal Mail Tracked 48® £3.99

This service is tracked from drop-off to delivery. Please note that deliveries can take between 2 and 5 working days.

Royal Mail Tracked 24® £5.99

This service is tracked from drop-off to delivery. Please note that deliveries should be the next day however delays beyond our control can happen so whilst most deliveries will be delivered the next day, this is not guaranteed.

Priority Royal Mail Tracked 24® £11.99

This service is tracked from drop-off to delivery. Please note that deliveries should be the next day however delays beyond our control can happen so whilst most deliveries will be delivered the next day, this is not guaranteed.

Please also note that deliveries to Northern Ireland, the Scottish Highlands, the Isle of Man, and other offshore islands may take longer than the quoted delivery aims.

International delivery options

All countries around the world vary in prices, we deliver to most European destinations. Packages will be sent with either Royal Mail, UPS, or DPD. If you cannot order in your selected country or you don’t see a price then please email us at info@thevapinghamster.com

Where’s your order?

The vast majority of shipments that we send do arrive within the delivery times stated above. However, occasionally, deliveries may be delayed due to circumstances beyond our control or that of the chosen carrier. If you feel that your order should have arrived but you have not received it, please contact us and we will do everything we can to locate your order and get your delivery to you. Please remember that when you email us please give us your order number as this will help us locate your order and respond quicker.

If you need assistance with anything then drop us an email at help@thevapinghamster.com and one of our friendly team will be on hand to help.